FAQS

What is your deposit policy?
A non-refundable* deposit equal to 20% of the rental fee is due at contract signing to hold your date. Your date is not reserved until we receive a signed contract with a deposit. The balance is due 14 business days before your event. All payment must be paid and cleared. We accept Visa, Mastercard, Discovery, American Express and etc… as well as checks and money orders.
* In the unfortunate event that your event is cancelled, the deposit can be applied to any other services  that Photobooth3 can offers.

How far in advance can I book your services for my event?
Anytime. Reservations are typically secured 6 months – 1 year in advance. Saturday is our busiest day, so we encourage you to check availability early. If you know you want a photo booth and or special event lighting, it’s best to put down the deposit to lock in your date, even if it’s months away.

Is there an attendant with the Photo Booth for the entire time?
Yes. Our professional and friendly Photo Booth hosts stay with the photo booth to endure it works properly and help guests for a smooth photo session.

When we post the pictures from the event online, are they password protected?
Yes. Upon request, we will set up the galleries with password protection to ensure just you and your guest have access.

What if someone takes an inappropriate picture?
If you need a photo removed from the gallery or slideshow, just let us know and we will take it off right away.

Do you need anything from me on the day of the event?
Basic Stuff : A standard power outlet within 20 feet of where the PhotoBooth will be, Also request for Level ground to set up on and access to the location at least 2 hours prior to start time of your event.

Do you charge extra for set up of your booths?
No, we will arrive early to set up the booth and then take it away at the end of the event.

Can we choose different color backgrounds or Custom Background?
Yes. We have red, blue, pink, brown, black, grey, and white. If you have a special request, let us know ahead of time and we’ll see if we can get it. *For Custom Background, an additional charge may apply. (Custom background are usually printed with your logo and design, if requested, you may keep it at the end of the Photo Booth session.)

How what area/size do I need for the Photo Booth setup?
Open booth require at least 8-10sqr.ft of open space. Enclosed booth require at least 8-10sqr.ft. of open space.

Can we get a copy of the images taken by the digital photobooth on a disk?
Yes all photobooth rentals include a CD or DVD or USB Flash of the photos printed. In addition, we  will upload them to our online web gallery. (Password/Private view are available, please let us know.)

How many people can fit in the photobooth?
Our booths can fit 2-3 people comfortably but we have seen up to 8 people creatively fit into one sitting. If you are unsure which booth will best fit your event needs, check out our booth feature comparison page or feel free to contact us and we will be happy to assist you.

Can you incorporate a personal heading or logo on the photostrips?
Absolutely! We can incorporate logos or custom images to fit into your event theme and or style. For weddings, it’s typical to put the bride and groom’s name and the wedding date at the bottom. To view a sample of a typical image used on a photostrip.

My special event is outdoors; do your book photobooths for outdoor events?
We need to make sure the booth is protected from the elements – sun, wind, heat and rain. These elements challenge a camera’s limits and can compromise your photos. Contact us to discuss the particular set up of your event.

 My special event is outdoors can you accommodate our needs without power?
Absolutely. The Photobooth are not battery operated but we can supply a generator for an additional charge. We are extremely familiar with the challenges of supplying power for outdoor venues. Please contact us to discuss the particular setup for your event.

Do I need to supply Internet connection for your booth?
Yes and No. Only if you require real-time upload/share then internet connection is required for the Social Media Station Add-on. If you do not have access available during the Photo Booth Session, Social Media Station will continue to work and then all of the upload/share will be proccess at the end of the day or the next following day.